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Frequently Asked Questions

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  • How much does the railing cost per foot?

  • Because the Clearview® railing system is priced according to the type and quantity of the components required for your project, it is difficult to give a reliable cost 'per-foot' estimate.
  • How do I get an estimate?
    How do we get started?

  • Just send us a drawing with approximate dimensions and details such as railing height, type of top rail and how the posts will mount [Read More]. We are usually able to generate cost estimates within one to two business days.
  • Are samples available?

  • We can provide a sample packet for your inspection. The cost will depend on which components you request. When you place your order, any samples you have that can be used will be accounted for. In some cases, a refund, less handling charges, will be issued upon return of the samples.
  • Is wood railing available?

  • Wood can be used as a top rail in lieu of our standard stainless steel options. We will modify the posts to receive a wood cap, provided by others.
  • How does your railing hold up to the elements, specifically, salty air?

  • Although no metal is rustproof, nothing holds up to the elements better than stainless steel, even in marine applications. Stainless steel's chemical composition is such that it reacts with oxygen to create a corrosion-resistant, or 'passive', layer. This layer is very effective at resisting the corrosive tendencies of harsh environments. Periodically washing the railing with a chloride-free car wash/wax will keep contaminants from building up.
  • Does the railing system meet code?
    Will the railing be strong enough when someone leans against it?
    Will our inspector allow railing with horizontal cables?

  • The Clearview® railing system is designed per the requirements set forth in the 2009 IRC (International Residential Code) and 2009 IBC (International Building Code). However, if your local jurisdiction has adopted its own code or amendments, our engineering department will work with them to make sure that your system is code-compliant.
  • Which system is stronger, top mounted or side mounted?

  • The 2009 IBC and IRC have design requirements for guard and handrail systems depending on the application (residential, commercial, etc.). These requirements are applicable regardless of mounting method. As noted above, all of our systems are designed per these requirements.
  • Does it come in different heights?

  • Standard heights are 36" and 42". However, we can custom fabricate a system to meet your needs.
  • What type/size is the cable?

  • The cables are 1x19, SS316, 1/8" diameter to minimize stretching and view hindrance. The cables are typically spaced at 3-1/8" o.c.
  • Do you use turnbuckles to tension the cables?

  • Typically, no. The cables are tensioned at the ends by tightening a nut onto a threaded fitting. This allows for a clean, sleek line. However, we have hardware that will accommodate most anchoring scenarios. [View The Hardware]
  • How far apart are the posts spaced?

  • Depending on factors including rail height and the type of top rail, the posts are typically spaced approximately 4' - 5' on center.
  • How do you deal with the angle of the stairs and the different lengths of the stairs?

  • Our detailing department will work closely with you to ensure that your stair components are custom fabricated to fit your particular situation.
  • Can I install the system myself or do I need a contractor?

  • The Clearview® railing system is designed to be assembled and installed by just about anyone. Having some understanding of basic construction techniques and tool usage will be helpful.
  • Are any special tools or skills, such as welding, needed to install the system?

  • No, there are no special skills required. Apart from a few common, household tools, we provide everything you need to complete the installation. [See What You Need]
  • How do you ship?

  • Orders are packed in easy-to-handle sized boxes and shipped via FedEx, unless other provisions are requested.
  • What forms of payment do you accept?

  • Credit card or PayPal payments are preferred. However, personal checks are accepted. Your order will ship promptly once funds have cleared (You should typically allow 5-7 business days for this).
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AGS Stainless, Inc. • TEL 888-842-9492 or 206-842-9492 • FAX 206-842-8179
7873 NE Day Rd • Bainbridge Island, WA 98110
info@agsstainless.com
©2009 AGS Stainless, Inc.
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