This homeowner in Mill Valley, California immediately perceived the unrivaled benefits of a prefabricated railing system, which include an easy DIY (Do-It-Yourself) install, innovative engineering, immaculate off-site welding, and a sleek, brushed, stainless steel finish that can’t be matched in the field. Transparent glass panel infill was introduced along the windward edge to expose breathtaking scenery and minimalist cable infill was chosen for the staircase to match the current outdoor design and reveal an evolving Japanese garden that was flawlessly cultivated with a passion for horticulture. At AGS Stainless, our focus on providing the highest level customer service despite, as Brendan states below: “frequent changes, multiple delays, and strange requests” is what makes the sales and design teams a pleasure to work with along every step of the way. Clear, timely, and thoughtful communication is undoubtedly essential in making your dream a reality.
Dear AGS Team,
Our 850 square-foot ipe deck in Northern California has been regally crowned with AGS railing in 316 stainless: glass infill along the windward edge, and cable for the staircase.
Despite our contractor’s reluctance to work with prefabricated materials, sight unseen, all fears were silenced when we received our shipment and began assembly. The materials are gorgeous, the welds flawless, the weight is substantial and finish sublime. The design is incredibly harmonious, complementing our evolving Japanese garden and modern minimalist hardware and entry. Attention to detail and clever innovation are in evidence everywhere, from the set-screw splines that join our flat-top rail to the spot-on fulfillment of custom handrail returns.
The sales and design teams at AGS have been a joy to work with throughout our project, adapting to our frequent changes, multiple delays and strange requests. They have provided us with clear and timely communication and obliging service, validating our belief that we have chosen an honorable and capable supplier.
From messaging to design to product and service, AGS has exceeded our high expectations and delivered outstanding quality.
Thank you, Allan, Luke and Gary, and all the workers at AGS!