If you don’t find your answer here, try our Customer Chat or call us at (888) 842-9492 8-4:30 PST.
How much do your railing systems cost?
AGS Stainless builds custom-made, all-stainless steel railing systems. To get something comparable to an AGS railing system you would need to hire a local metal fabricator to build your railings onsite. Railings from AGS are typically less than half the cost of locally-fabricated railings.
How do I get an estimate? How do we get started?
You can submit a drawing/sketch/photos through our estimate request form. Please include approximate dimensions and details such as railing height, type of top rail and mounting method. We are usually able to have your estimate to you within one business day.
Are samples available?
Yes. Railing and finish samples are available, contact us for more information 888-842-9492.
Is wood railing available?
Wood can be used as a top rail in lieu of our standard stainless steel. We do not directly provide wood top rail, but we will modify the posts to receive any flat-bottomed wood cap.
How does your railing hold up to the elements, specifically, salty air?
AGS only uses grade 316 (marine grade) stainless steel material to fabricate its railing systems. Although few metals are completely immune, stainless steel is one of the most resistant to rust, corrosion and discoloration caused by oxidation…even in marine environments! Stainless steel’s chemical composition creates a corrosion-resistant (passive) layer when it reacts with oxygen. This layer acts as a protective coating preventing further damage, making the stainless effective at resisting the corrosive elements of salty air and other chloride-rich (swimming pools) or harsh environments. Regular cleaning is recommended to maintain the system and keep contaminants from building up.
Are Clearview® railing systems ADA compliant?
Yes, all of our railing systems meet ADA standards. For more information, visit our ADA Compliance page.
Does AGS railing systems meet code?
The Clearview® railing system is designed per the requirements set forth in the latest adopted editions of the IRC (International Residential Code) and IBC (International Building Code). However, local codes may vary and should be checked for compliance. Our engineering department is at your service to assist you in any way possible.
Will the railing be strong enough when someone leans against it?
The current model building codes require that the top rail of a guard be able to resist a 200 pound point load for residential applications as well as a 50 plf uniform load for commercial applications. Our railing systems are designed to meet these and all other code requirements.
Will our inspector allow railing with horizontal cables?
The short answer is ‘yes’. However, this is a provision of the code that has almost as many interpretations as there are inspectors. If you should run into any issues with your inspector, just let us know and we will help you resolve the situation.
Which system is stronger, top mounted or side mounted?
The IBC (International Building Code) and IRC (International Residential Code) have design requirements for railing systems depending on the application of the railing (residential, commercial, etc.). It does not differentiate between mounting methods. As mentioned above, all of the Clearview® Railing Systems meet these requirements. Choice of mounting method is often decided based on the supporting structure detail and layout, as well as customer preference. These factors will be discussed with you to determine the best solution.
Does it come in different heights?
Standard heights are 36? and 42?. However, we can custom fabricate a system to meet your needs.
What type/size is the cable?
Our cable is 1/8”, 1×19 electro-polished grade 316 stainless steel. The diameter allows for minimal visual obstruction; the lay (1×19) minimizes stretch and the finish (electro-polished) provides the highest level of corrosion resistance.
Do you use traditional turnbuckles to tension the cables?
Typically, no. We have a variety of fitting and adjustable fitting options that will accommodate most anchoring scenarios. In most cases, the cables are tensioned at the ends by tightening a nut onto a threaded fitting. This allows for a clean, sleek line. Visit our hardware page to view available options for cable railing systems.
How far apart are the posts spaced?
The engineering for our system supports maximum post spacing of 4’ for residential projects and 3’ for commercial projects.
How do you deal with the angle of the stairs and the different lengths of the stairs?
We have a proprietary method for detailing stair components. Rest assured that each post, piece of top rail and fitting will be custom-fabricated to ensure a perfect fit.
Can I install the system myself or do I need a contractor?
The Clearview® railing system is designed to be assembled and installed by just about anyone. Having some understanding of basic construction techniques and tool usage is recommended.
Are special skills needed to install the system, such as welding?
No, there are no special skills required. Apart from a few common household tools, we provide everything you need to complete the installation including installation instructions and videos available here.
How do you ship?
Orders are packed in easy-to-handle sized boxes and shipped via UPS, unless other provisions are requested.
Do you ship to Canada?
Yes. In fact, we will ship worldwide.
What forms of payment do you accept?
We accept major credit cards, checks, PayPal and wire transfers. In some instances, check or wire transfer payments will be required.